We take great care in making and delivering our products and adhere to the highest quality standards.
As a policy, we do not offer returns or exchanges on products which are delivered in perfect condition. If you’ve had an incorrect product delivered to you (product doesn’t match the item in the order confirmation), or if the product you receive has a genuine quality/manufacturing defect then we will be happy to offer a refund or exchange your product for a replacement.
We request you to carefully look at the sizes mentioned on the product page and see if the furniture you order fits into your entryway and rooms. Furniture that is refused because it does not fit through an entryway or room will be the customer’s responsibility.
Please get in touch with us on contact@nsquarestudio.com within 7 working days of receiving the item if you receive a product that is defective, damaged or incorrect.